Patient Questions · Est. 1979
Frequently Asked Questions
Answers to the questions Austin patients ask us most. Don't see yours here? Call our office at 512-250-0444 — a real person will pick up.
When should I see a podiatrist instead of my regular doctor?
If you have foot or ankle pain lasting more than a few days, changes in skin or nail appearance, numbness or tingling, or an injury that isn't improving, a podiatrist is the right specialist to see. Podiatrists focus exclusively on the foot and ankle, which means a faster, more targeted diagnosis than a general practitioner can typically provide.
Do I need a referral to schedule an appointment?
Most patients do not need a referral. Some insurance plans — particularly HMOs — do require one, so we recommend checking with your insurance provider before your first visit. Our office staff is happy to help you verify your coverage when you call.
What should I expect at my first visit?
Your first appointment is with Dr. Wokasien himself — not a rotating associate. He'll review your medical history, examine your feet and ankles, and discuss your symptoms and goals. You'll leave with a clear diagnosis and a treatment plan, and you'll see the same doctor at every visit going forward.
What causes heel pain, and how is it treated?
The most common cause is plantar fasciitis — inflammation of the band of tissue running along the bottom of your foot. Other causes include heel spurs, Achilles tendinitis, and stress fractures. Consistent with our conservative-first philosophy, treatment starts with non-surgical care: stretching, supportive footwear, orthotics, and anti-inflammatory measures. Most patients improve without ever needing a procedure.
Why is foot care so important for people with diabetes?
Diabetes can reduce circulation and sensation in the feet, which means small problems — a blister, a callus, a minor cut — can become serious infections before you notice them. Regular podiatric checkups are one of the most effective ways to prevent diabetic foot complications, including ulcers. Learn more on our Diabetic Foot Care page.
Can ingrown toenails be treated permanently?
Yes. For recurring ingrown toenails, a simple in-office procedure removes the problem portion of the nail and treats the nail root so it doesn't grow back into the skin. It's performed under local anesthetic, and most patients return to normal activity the next day.
Are custom orthotics worth it compared to store-bought inserts?
Store-bought inserts provide general cushioning, but custom orthotics are molded to your specific foot structure and prescribed for your specific condition — flat feet, high arches, plantar fasciitis, or gait issues. For chronic pain or structural problems, custom orthotics typically deliver significantly better long-term results.
Do bunions always require surgery?
No. Many bunions can be managed with wider footwear, padding, orthotics, and activity modifications. Because we take a conservative-first approach, surgery is only discussed when a bunion causes persistent pain that interferes with daily life — and if it's ever needed, Dr. Wokasien will walk you through your options and expected recovery honestly.
What insurance plans do you accept?
We accept most major insurance plans, including Medicare. Because coverage varies by plan, please call our office at 512-250-0444 with your insurance information and we'll help verify your benefits before your appointment.
How do I schedule an appointment, and what are your hours?
Call us at 512-250-0444 to schedule. We're open Monday through Thursday 8:00 AM – 5:00 PM, Friday 8:30 AM – 2:00 PM, and Saturday 8:30 – 11:30 AM — weekend hours designed for busy schedules and working families. We do our best to see urgent concerns, like injuries or infections, as quickly as possible.
Still have questions? Serving Austin families since 1979 · Open Saturdays
Call 512-250-0444